Support

Get help with Ship Games. Find answers to common questions or contact our support team.

Frequently Asked Questions

How do I get started with Ship Games?

To get started, visit our toolkit at build.ship.games and create an account. You can then use our free Capsule Image Creator and AI Store Page Localizer tools. Our platform will guide you through the process step by step.

Which storefronts does Ship Games support?

Our Capsule Image Creator and AI Store Page Localizer work with content for Steam, Epic Games Store, GOG, itch.io, and other major game distribution platforms. We continuously add support for new storefronts based on developer demand. Check our toolkit for the most up-to-date list of supported platforms.

What tools does Ship Games offer?

Currently, Ship Games offers two free tools: Capsule Image Creator and AI Store Page Localizer (both at build.ship.games), plus a Game Explorer (at ship.games/explore). We're actively developing additional tools and features to help game developers succeed. Check our website for the latest updates.

How do I use the Capsule Image Creator and AI Localizer?

Visit build.ship.games to access our free tools. The Capsule Image Creator helps you create professional capsule images for your game store pages. The AI Store Page Localizer automatically translates and adapts your store listings for multiple languages. Both tools are free to use.

What is the Game Explorer?

The Game Explorer is a directory where you can discover and browse games from indie developers. You can search by name, filter by genre or tags, and explore game details. It's a great way to find inspiration and see what other developers are creating.

What if I need help with a specific issue?

Our support team is here to help. You can reach us via email at daniel@pierotechnical.com. We typically respond within 24-48 hours during business days.

Contact Support

Need help? Our support team is ready to assist you with any questions or issues you may have.

Email Support

For general inquiries and support:

daniel@pierotechnical.com

Response Time

We aim to respond to all support requests within 24-48 hours during business days (Monday-Friday, 9 AM - 5 PM EST).

Before Contacting Support

To help us assist you more quickly, please include:

  • Your account email or username
  • A clear description of the issue or question
  • Any relevant error messages or screenshots
  • Steps you've already taken to resolve the issue

Additional Resources

Documentation

Check out our comprehensive documentation and guides for using Ship Games effectively.

Visit Toolkit →

Browse Games

See examples of games published through Ship Games to get inspiration for your own project.

Explore Games →

Ready to Get Started?

Start using Ship Games toolkit today and see how it can help you.